Dr Chartrand’s response to the Covid-19 pandemic

God willing, my office will remain open during the pandemic. I have installed Ultra Violet Light Germ Guardian Systems in every room, and the exam rooms are disinfected after each patient. The waiting rooms are being disinfected every hour. I encourage all patients to use caution and to decrease your exposure to others as much as possible.

Covid-19 Office Policy:

Patients with specific symptoms of covid-19 and influenza will first be seen by Dr. Chartrand via video appointment using Skype, FaceTime, or WhatsApp. We will determine a plan of care at that point. If testing is warranted, Dr. Chartrand will perform a nasal swab to obtain a sample. He will be wearing a full body suit and respirator. The testing will be done through your car window on Henry St. (the side street next to the ambulance). An influenza test will be performed in the office, and Quest Diagnostics will test the sample for covid-19 the following day. Results can be expected in 48-72 hours. 

We will do our best to see “well” patients in the morning and “sick” patients in the afternoons. If you are “sick” and have a scheduled “well” visit, please call the office and cancel your appointment…We will see you in the afternoon.

Please use the appropriate door. “Well” patients will enter through the big front door by the front steps. “Sick” patients should use the side door near the handicap ramp. If you would like to wait outside or on the porch, call the office staff and let them know you have arrived.

I would like everyone, well or sick, to wear a mask in the office. This accomplishes two purposes. First, it will hopefully keep you from touching your face. Second, it will trap any respiratory droplets from your mouth/nose. One reason for this pandemic is that people don’t realize they are contagious early in the illness. You can make a mask out of a bandana or handkerchief…you can even add a coffee filter between the folds of the fabric to be extra cool.

Keep your hands in your pockets, and bring your own hand sanitizer.  I have a limited supply and I cannot restock it at this time.

Bring a check and your own pen or pay over the phone with a credit card after the visit. The best way to combat this infectious virus is to have as little personal interaction as possible. 


This virus will die out in as little as 2 weeks if we can keep it contained and avoid spreading it to new hosts. My general advice is to avoid all social contact. Don’t go out to eat. Don’t go on play dates. Don’t go to the library. Cancel any trips and stay home. I am wearing a mask when I must shop. I am disinfecting my keys, phone, and car when I return home. Wash your hands as often as possible. Do not touch your face or your eyes unless you have just washed your hands. Use a disinfectant on high touch surfaces. Eat a serving of vitamin C at every meal. Get 8 hours of sleep a day. This isn’t the time to be scared or fearful, but what you do matters! The spread of this virus can be stopped with a little care and effort.

I am from St. Louis, so pardon my civic pride. In 1918, the Spanish Flu came to America as our troops returned home from World War I. At the time, St. Louis was the 4th largest city in the country. Early in the epidemic, the St. Louis Health Authority closed all social gatherings. No dance halls, no bowling, no church…as a result St. Louis had a “flat curve” of illness and fared much better than other major cities. Making the effort to avoid others is the key to stopping the spread of a viral pathogen.